Job details
Location: | Singapore |
Job Type: | Permanent |
Discipline: | |
Reference: | IT/RL/CSPM/21042022C |
Posted: | almost 2 years ago |
Consultant: | Ranelle Liew |
Consultant Email: | email Ranelle |
Consultant Phone: |
Job description
The project manager will be serving as a Chatbot subject matter expert to clients and work on chatbot projects as well as supporting Chatbot presales activities.
The project manager is responsible manage project to create guided conversations flows in a chatbot system.
RESPONSIBILITIES:
Participate in requirements gathering; work with project stakeholders in reviewing and refining functional specifications
Work with project stakeholders in reviewing and refining functional specifications
Analyse functional requirements to understand how it can be created as a chatbot guide conversation flow.
Be familiar with the chatbot content management system to support business users.
Understand the guide conversations to be created and analyze if they require backend data. Coordinate with other technical teams to ensure required APIs to get or send data are configured into the chatbot content management system.
Proactively track projects/tasks to ensure work is completed on schedule
Facilitating communication on project status, to include applicable corrective and preventive actions
Assist in the integration testing, system testing, User Acceptance Test (UAT) & implementation activities
Investigate all reported problems/errors & initiate amendments & testing so that the system can operate correctly & efficiently
Prepare & maintain up-to-date system documentation
REQUIREMENTS:
Masters / Degree / Diploma in Computer Science / Information Technology, Electrical / Electronic, Information Systems or equivalent discipline
At least 2 years as a Project Manager
Familiar with chatbot systems
Familiar with integration of REST Services and 3rd party APIs
Experienced in Agile methodologies and ceremonies
Strong analytical skills to understand business use cases
Good conversation design skills.
Possess a can-do attitude, initiative, creativity and ability to work under stringent time
Possess initiative and disposition with a strong commitment and orientation towards results and high-quality standards
Strong problem-solving skills and ability to think out of the box
Team player with strong communication and interpersonal skills
Self-motivator with a positive attitude and with high energy
Proficient in written and spoken English
Nice to have:
Understanding of Natural Language Processing
Experienced in Python and/or Java
Experience with Containerization, Docker, Kubernetes, Openshift
Please contact Ranelle Liew at +65 9836 1864 or RanelleL@charterhouse.com.sg for a confidential discussion.
EA License no: 16S8066 | Reg no.: R1874529
Only successful candidates will be notified.