Job details
| Location: | |
| Job Type: | Full Time |
| Discipline: | |
| Reference: | HCLS/AF/CITS/140820C |
| Posted: | over 3 years ago |
| Consultant: | Angel Fu |
| Consultant Email: | email Angel |
| Consultant Phone: |
Job description
Our client is a well-known MNC in Clinical Diagnostics industry
Responsibilities:
- Pre-sales phase:
- Leads customer projects including following tasks from sales phase to after sales phase
- Pre-sales phase presentation support
- Supports on request with demos and expertise on Lab organization
- Creates concepts for workflow, lab organization and connectivity
- Determines customer experience/skills to determine training needs
- Implementation phase:
- Customer workflow assessment & optimization
- Communicate with customer on installation requirements and plan
- Integrates new IT solution into existing or new workflow
- Installs IT solution, connects instruments, host and verifies connectivity together with service and application representatives
- Installs, configures and tests software/hardware systems at customer site
- Provides trainings to customers
- Provides timely troubleshooting support
- Ensuring contact with the global support organization and product management team for enhancement development
Requirements:
- Bachelor’s degree (or high-diploma holder with commensurate experiences) in Information Technology, Computer Science or equivalent
- Relevant experience in technical support and network administration
- Hands-on experience in Windows Servers, Windows PC, MS Office, LAN, VLAN, WLAN and TCP/IP networking
- Proficient in Microsoft SQL server or the other database administration and management
- Experience in managing routers and firewalls
- Self-motivated fast learner with passion on new technologies and strong sense of responsibility
- Team player who can work smoothly with internal associates, customers and end-users
- Experience in Lab information Systems or similar within a clinical environment (i.e. hospital, laboratory, university) is a must
- Commercial and client-oriented
Please contact Angel Fu at +65 6950 0358 or charterhousehealthcare@charterhouse.com.sg for a confidential discussion
EA License no: 16S8066 | Registration no: R1983939
Only successful candidates will be notified.