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Healthcare & Life Sciences

Clinical IT Specialist, SEA

Job details

Location: Singapore
Job Type: Full Time
Discipline:
Reference: HCLS/AF/CITS/140820C
Posted: 3 months ago
Consultant: Angel Fu
Consultant Email: email Angel
Consultant Phone: +65 6950 0358

Job description

Our client is a well-known MNC in Clinical Diagnostics industry

Responsibilities:

  • Pre-sales phase:
    • Leads customer projects including following tasks from sales phase to after sales phase
    • Pre-sales phase presentation support
    • Supports on request with demos and expertise on Lab organization
    • Creates concepts for workflow, lab organization and connectivity
    • Determines customer experience/skills to determine training needs
  • Implementation phase:
    • Customer workflow assessment & optimization
    • Communicate with customer on installation requirements and plan
    • Integrates new IT solution into existing or new workflow
    • Installs IT solution, connects instruments, host and verifies connectivity together with service and application representatives
    • Installs, configures and tests software/hardware systems at customer site
    • Provides trainings to customers
    • Provides timely troubleshooting support
    • Ensuring contact with the global support organization and product management team for enhancement development

Requirements:

  • Bachelor’s degree (or high-diploma holder with commensurate experiences) in Information Technology, Computer Science or equivalent
  • Relevant experience in technical support and network administration
  • Hands-on experience in Windows Servers, Windows PC, MS Office, LAN, VLAN, WLAN and TCP/IP networking
  • Proficient in Microsoft SQL server or the other database administration and management
  • Experience in managing routers and firewalls
  • Self-motivated fast learner with passion on new technologies and strong sense of responsibility
  • Team player who can work smoothly with internal associates, customers and end-users
  • Experience in Lab information Systems or similar within a clinical environment (i.e. hospital, laboratory, university) is a must
  • Commercial and client-oriented 

Please contact Angel Fu at +65 6950 0358 or charterhousehealthcare@charterhouse.com.sg for a confidential discussion

EA License no: 16S8066 | Registration no: R1983939

Only successful candidates will be notified.