Customer Insights Analyst

Job description

My client is a FMCG company, located in the West, with a strong name in Singapore. As part of the group’s strategy to focus on data commercialisation, they are looking for a customer insights analyst to join the team based in Singapore. 

You will be responsible for:

• Working closely with the business teams in understanding drivers for business performance and identify trends to support sales growth opportunities. 
• You will be familiar with applying advance data analytics tools (statistical modelling, visualisation, and marketing optimization) to support decision making.
• You will be experience in drawing insights and telling a strong data story.
• Worked on customer segmentations, understand buying behaviour and demographics, develop recommendations on promotions.
• Familiar with customer lifecycle, acquisition, utilisation, retention, and reactivation.
• · Experience building dashboards 

To be successful, individual must possess:

• A recognized degree in Statistics, Mathematics, Computer Science, Engineering, or a Quant subject 
• 2-4 years of working experience in a similar role (Business analytics/ customer analytics/ Marketing analytics) 
• Very proficient in SQL and dealing with large datasets
• Experience in SAS, R, PYTHON, HADOOP, SPARK, TABLEAU or other similar technologies
• Ideally have FMCG/ Retail or E-commerce industry experience

Only successful candidates will be notified.

For interested applicants, kindly send your updated resume to marieg@charterhouse.com.sg.

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