Digital Analytics Manager

Job description

A leading Financial Services company is currently looking to hire a Digital Analytics Manager to provide data-driven insights for enterprise-wide digital platforms! The candidate would be required to understand business requirements and partner with cross-functional stakeholders to define KPIs aligned with overall corporate strategic direction.

Other responsibilities include:

• Collaborate with working teams to measure effectiveness of various digital platforms including corporate website as well as other digital tools.
• Apply best practices in tagging and ensure accurate, organized and efficient implementation.
• Create self-service dashboards at the appropriate granularity to monitor and report:
  • KPI metrics and emergent trends
  • Marketing and growth analytics
  • Investigative and behavioural analytics
• Help stakeholders understand user behavior from the digital data reported; analyze and translate data into actionable insights.
• Work alongside data analytics team to analyze customer data and uncover customer insights.
• Craft compelling fact-based presentations and recommendations to C-suite.
• Proactively monitor trends to alert business and engineering teams in a timely manner.
• Drive continuous improvement in digital analytics to optimize data collection and analysis.

Requirements:

• Bachelor degree in an analytical field and at least 5 years’ experience in digital analytics
• Excellent analytical capabilities with strong presentation and communication skills
• Hands-on technical experience in tagging and configuring analytics platforms such as Adobe Analytics, Dynatrace, Google Analytics, Tableau
• Experience in setting up A/B and multivariate testing
• Meticulous attention to detail
• Ability to meet deadlines and work on multiple projects simultaneously

Interested applicants, please email your CV to JanniferN@charterhouse.com.sg or contact Jannifer Ng at +65 6950 0371 for more information.

EA Reg No: R1768113 | EA Licence No: 16S8066