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Senior Specialist Workflow Automation (Clinical Diagnostics)

Job details

Location: Singapore
Job Type: Permanent
Discipline:
Reference: HCLS/EP/SSWA/1311C
Posted: 28 days ago
Consultant: Ewen Poh
Consultant Email: email Ewen
Consultant Phone: +65 6950 0365

Job description

Our client is a well-known MNC in Clinical Diagnostics industry.

Responsibilities:

  • Leads customer projects including following tasks from sales phase to after sales phase
  • Pre-sales phase presentation support
  • Supports on request with demos and expertise on Lab organization
  • Creates concepts for workflow, lab organization and connectivity
  • Customer workflow assessment & optimization
  • Communicate with customer on installation requirements and plan
  • Integrates new IT solution into existing or new workflow
  • Installs IT solution, connects instruments, host and verifies connectivity together with service and application representatives
  • Installs, configures and tests software/hardware systems at customer site
  • Provides trainings to customers
  • Provides timely troubleshooting support
  • Ensuring contact with the global support organization and product management team for enhancement development

Requirements:

  • Bachelor’s degree in Information Technology , Computer Science or equivalent
  • Relevant experience in technical support and network administration
  • Hands-on experience in Windows Servers, Windows PC, MS Office, LAN, VLAN, WLAN and TCP/IP networking
  • Proficient in Microsoft SQL server or the other database administration and management
  • Experience in managing routers and firewalls
  • Good problem solving and interpersonal skills
  • Self-motivated fast learner with passion on new technologies and strong sense of responsibility
  • Proficient in spoken/written English
  • Team player who can work smoothly with internal associates, customers and end-users
  • Experience in Lab information Systems or similar within a clinical environment (i.e. hospital, laboratory, university) is an asset
  • Commercial and client-oriented 

Please contact Ewen Poh at +65 6950 0365 or charterhousehealthcare@charterhouse.com.sg for a confidential discussion

Only successful candidates will be notified.

EA License no: 16S8066 | Registration no: R1550486