Senior Specialist Workflow Automation (Clinical

Our client is a well-known MNC in Clinical Diagnostics industry.

Responsibilities:

Leads customer projects including following tasks from sales phase to after sales phase
Pre-sales phase presentation support
Supports on request with demos and expertise on Lab organization
Creates concepts for workflow, lab organization and connectivity
Customer workflow assessment & optimization
Communicate with customer on installation requirements and plan
Integrates new IT solution into existing or new workflow
Installs IT solution, connects instruments, host and verifies connectivity together with service and application representatives
Installs, configures and tests software/hardware systems at customer site
Provides trainings to customers
Provides timely troubleshooting support
Ensuring contact with the global support organization and product management team for enhancement development

Requirements:

Bachelor’s degree in Information Technology , Computer Science or equivalent
Relevant experience in technical support and network administration
Hands-on experience in Windows Servers, Windows PC, MS Office, LAN, VLAN, WLAN and TCP/IP networking
Proficient in Microsoft SQL server or the other database administration and management
Experience in managing routers and firewalls
Good problem solving and interpersonal skills
Self-motivated fast learner with passion on new technologies and strong sense of responsibility
Proficient in spoken/written English
Team player who can work smoothly with internal associates, customers and end-users
Experience in Lab information Systems or similar within a clinical environment (i.e. hospital, laboratory, university) is an asset
Commercial and client-oriented

Please contact Ewen Poh at +65 6950 0365 or charterhousehealthcare@charterhouse.com.sg for a confidential discussion

Only successful candidates will be notified.

EA License no: 16S8066 | Registration no: R1550486

Senior Specialist Workflow Automation (Clinical Diagnostics)