Operations Manager (Nursing Homes Project Management/ Set-up)

Job description

• The incumbent will drive group-wide projects and initiatives relating to operational alignment / efficiency / technology adoption. He/she will also be the internal lead coordinator for new-built Nursing Home setting-up, planning and modification. He/she must be an independent well-organized, solution-oriented, have strategic, critical and systems thinking, able to manage &/or bring clarity on ambiguity and have excellent communication and people skills to act as the bridge between stakeholders and the teams tasked with the actual execution of the operation; ensure the scope of the project is sound, reporting regularly on the progress of the project and that it is staying on the approved schedule and budget.
• The Company is on a growth trajectory and we are seeking dynamic individuals who have a passion to serve, further strengthening the team. This role is meant for experienced professionals to move on to more direct management/operational roles. Very strong candidates may also be considered for designate Centre Director roles.  
• Ensure proper processes of operations management 
• Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility
• Develop detailed operation strategy, measure and track operation performance to ensure the successful completion of short and long-term goals
• Manage changes to the project scope, project schedule and project costs using appropriate verification techniques if necessary 
• Coordinate internal resources and third parties/vendors for the flawless execution of projects and operations
• Ensure that all projects are delivered on-time, within scope and meet budgetary objectives
• Ensure resource availability and allocation
• Perform risk management to minimize operation risks
• Manage the relationship with the clients and all stakeholders
• Report and escalate to management as needed
• Support project funding application and claim submission
• Create and maintain comprehensive project documentation
• Perform other related duties as assigned

• Degree in appropriate field of study
• Minimum 5 years experience in operations & project management
• Solid organization skills including attention to detail and multitasking skills
• Excellent people skills, as a team player and in managing multiple internal and external stakeholders
• Excellent written and verbal communication skill
• Strong strategic and critical thinking
• Able to work independently and under pressure
• Able to manage/lead change management