Senior Clinical Specialist, Critical Care

Job details

Location: Singapore
Job Type: Permanent
Reference: HCLS/FA/SCSCC/11102019C
Posted: over 1 year ago
Consultant: Angel Fu
Consultant Email: email Angel
Consultant Phone:

Job description

Our client is a global leader in medical devices for heart disease


  • Reports to Business Unit Head, SEA
  • Partnership with Sales Team, incumbent shall provide technical, educational and clinical support to medical practitioners
  • Clinical Services
    • Provide education on all aspects of the device, device handling, integration and troubleshooting techniques related to Critical Care equipment, tools and products in key accounts
    • Educate and train physicians, hospital personnel and hospital staff on technical matters related to investigational products and procedures through conducting and/or coordinating one-on-one ad hoc training sessions and in-service structured education programs in the ICU, OR, and other acute care areas (e.g. emergency department):
      • One on one training sessions
      • In-servicing programs
      • Seminars and/or symposiums
      • Train the trainer sessions to ensure hospital staffs are proficient to safely and within product brief, able to operate our product(s)
  • Collaborate with sales specialists and managers to implement a strategic plan of action in their respective sales territory
  • Validate software and hardware updates in the field, as applicable
  • Key ESR Account Development
    • Develop and maintain relationships with Product Champion and Centres of Excellence to promote company’ leading position in the market and broaden and enhance the current list of Product Champion’s within the assigned sales territory
      • In-service with the goal of site independence
      • Train on new Time in Target software that allows customers to measure the cost effectiveness of ESR product
      • Identify and take action on capital equipment with no or low utilization to increase ratios
      • Create and coordinate presentation/publication of key findings at hospital CME
      • Appropriately select and use clinical data and literature to assist with selling solution/s to customer/s in their respective territory
  • Reporting
    • Prepare regular sales territory market survey on new product launches, education performances, marketing programs, competitive activities and logistics.
    • Prepare regular sales territory reports and analyses of new business achievements, opportunities and targets (potential Product Champion, Super User’s)
    • Utilise SFDC to enter and record information into the system regularly
    • Prepares own functional expense reports in a timely manner


  • High level Clinical knowledge in Advanced Hemodynamic Monitoring
  • Clinical package and program development
  • Immediate to highly developed analytical skills
  • Highly developed presentation skills
  • Excellent communication skills & educational delivery skills (verbal and written)
  • Project management and deadline management
  • Relationship management with internal and external stakeholders
  • Bachelor’s Degree in medical or health science related preferred
  • Diploma and/or Degree in Anesthetic and/or ICU Technology
  • 5+ years of relevant work experience with proven track record in clinical practice within the OR and/or ICU setting, consumables clinical nurse role.
  • High level Teaching & Educational skills within the OR and/or ICU environment.
  • Experience in coaching clinicians
  • Successful experience in developing and implementing education projects
  • Proven track record in the development and execution of C-Suite presentations.
  • Proven track record in complex problem solving
  • High level attention to detail and ability to convert complex concepts into easy to understand language.
  • Ability to intellectually present key concepts and market insights to internal stakeholders to gain access to resources for driving business ideas/strategy
  • Ability to make decisions based on analysis of risk.
  • Results orientated
  • A passion for customer service and solutions
  • Advanced written and verbal Communication skills
  • Organizational skills
  • Clear understanding of private and public health education system and strategic directions for health care

Please contact Angel Fu at +65 6950 0358 or for a confidential discussion

EA License no: 16S8066 | Registration no: R1983939

Only successful candidates will be notified.

This job has expired!