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Technical Support Engineer (Software/ Imaging), SEA| Dental MNC

Job details

Location: Singapore
Job Type: Permanent
Discipline:
Reference: HCLS/EP/TSE/2808C
Posted: 3 months ago
Consultant: Ewen Poh
Consultant Email: email Ewen
Consultant Phone: +65 6950 0365

Job description

Job Summary

Our client is a leading MNC in dental industry

Job Description

Provide business technical support services, installation & training to customers to ensure meeting customer requirements. Key focus area: Software/Imaging

Key Responsibility

  • Plan and execute projects related to dental equipment installation, user training and basic software applications.
  • Communicate with customer/dealer on details of the installation/training to ensure it meets requirements.
  • Conduct demonstration, training, installation, operation and maintenance and on using software applications for the dental equipment.
  • Perform preventive maintenance as per plan.
  • Provide technical consulting for installation, maintenance and operation of equipment at various customer locations in the SEA region.
  • Handle Technical Support hotline calls.
  • Provide on-site installation and trouble shooting as required.
  • Make recommendations to improve the installation/training process.
  • Support implementation of new product launches and application training.
  • Performs other duties and task as assigned by their supervisor/manager

Requirement

  • Degree/Diploma in Mechanical, Electrical or Electronic Engineering, preferred
  • Experience: Minimum 5 to 7 years in technical support and on-site service. 2 years or more in dental or medical equipment preferred
  • Travel: Low to moderate travel is required. Regular visits to key customers in SEA
  • Work Place: 50% office, 50% customer sites
  • Work Hour: 9am to 6pm. Occasional requirement to work after office hour and weekend based on customer calls

 

Please contact Ewen Poh at +65 6950 0365 or charterhousehealthcare@charterhouse.com.sg for a confidential discussion

EA License no: 16S8066 | Registration no: R1550486

Only successful candidates will be notified.