Banking & Financial Services

VP, Head IT Service Operation

Job details

Location: Singapore
Job Type: Permanent
Reference: BF/WYS/VPHITSO/090323C
Posted: 12 days ago
Consultant: Wong Yu Shan
Consultant Email: email Wong
Consultant Phone: +65 6950 0365

Job description

​We are working with a leading bank in Asia with global network. As part of their continued growth, Charterhouse has been engaged to drive the search for a Head IT Service Operation to join their Singapore Team.


As the Head of IT Service Operation, you will be working closely with all the technology teams and drive operational excellence and strategy to ensure that the technologies comply with service operation practices eg Service Automation, Risk & Compliance.

You will also be the SME for infrastructure service where you will work closely with Technology leads, Risk leads, and IT service management lead.

As the lead, you are responsible for driving the end-to-end risk management process and governing the technology team on the risk and issues that arise from projects, risk, and control self-assessment.

You will be working closely with external vendors, product owners, and stakeholders to ensure technology strategy and execution are aligned.


To qualify, individuals must possess:

  • Bachelor’s Degree

  • 15 years of relevant experience


    1. Experienced in IT Infrastructure concepts and solutions

    2. Experienced in Network, Voice / Video services

    3. Strong knowledge in IT service management, Service Operations, Service Processes

Interested applicants, please contact Shan at or +65 6950 0365 for a confidential discussion.

EA License no.: 16S8066 I Reg no.: R1980894

Only successful candidates will be notified.

Image 2022 02 26 T04 56 26
Image 2022 02 26 T04 56 26