Head of Surveillance Operation

Job details

Location: Singapore
Job Type: Permanent
Reference: BF/XK/HSO/31032023C
Posted: 9 months ago
Consultant: Xuan Kwok
Consultant Email: email Xuan
Consultant Phone: +65 6950 0354

Job description

​Charterhouse is supporting one of Largest Local Bank to source for an ED, Operation Surveillance. Incumbent will be responsible for overseeing and managing transaction monitoring and operational excellence.


This incumbent will ensure investigations are resolved correctly and within expected SLAs, and drives operational excellence within the Operation Surveillance Team, including establishing continuous feedback loops with relevant stakeholders and refining processes accordingly.

You will take ownership in spearheading efforts to identify and adopt state-of-the-art tools and applications to ensure efficient team operations such as but not limited to digital workflow/case management, and robotic process automation.

You will be responsible in ensuring overall timely review of alerts from Group approved AML transaction monitoring system(s), escalations on suspicious AML/CFT activities and submission of suspicious activity/transactions reports to the relevant law enforcement authorities.

You will produce MI on Operation Surveillance Team performance and capacity, and major finding/trends related to transaction monitoring.


To be qualified for the role, you fulfil the following;

  • Degree with 10-15 years of experience in transaction monitoring/ surveillance or Anti Financial Crime investigations or similar fields where investigative skills and managing surveillance operations are employed

  • Significant experience working in financial services industry with excellent knowledge of financial crime risk types and real-world manifestations in a financial service context

  • Ability to clearly communicate with strong analytical and problem-solving skills

Please contact Xuan Kwok at +65 6950 0354 or for a confidential discussion.

EA License no: 16S8066 | Reg no.: R1433611

Only successful candidates will be notified.

This job has expired!

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