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Information Technology

Senior Solution Designer, Telco

Job details

Location: Singapore
Job Type: Permanent
Discipline:
Reference: IT/RL/SSDT/15112021C
Posted: 18 days ago
Consultant: Ranelle Liew
Consultant Email: email Ranelle
Consultant Phone: +65 6950 0389

Job description

This role is for the Core Systems department of our client based in the Telco space.

Core Systems is a domain covering service management, application enhancements and project delivery required for Singapore’s and Australia’s business units to run and operate their business operations for delivering service to customers.

These systems deliver customer care, ordering, service fulfilment and billing functions.

RESPONSIBILITIES:

  • Accountable for taking technical, functional, and operational design specifications (Epics and Impact Assessment) to formulate User Stories and co-develop the OMS portion of the solutions with vendor during the Agile software development life cycle.

  • Represent/lead discussions related to product/application/modules/team (for example, leads technical design reviews).
    Builds relationships with internal customers/stakeholders.

  • Take ownership and accountability of Amdocs Ordering (OMS) modules, provide technical support and guidance during Solution Design, problem resolution for critical / complex issues.

  • Develop efficiently in Agile Scrum Model, CI/CD DevOps, as well as a deep working understanding of the Billing and Customer Care business functions.

  • Ensure that projects undertaken consistently meet all aspects of quality, time and cost.

  • Accountable for quality, on-time and customer satisfaction

  • Retain IP in heavy outsourced environment

  • Develop various sourcing strategies to get the most cost-effective outcome from vendors

  • Strategic vendor management, business, IT and provider alignment.

  • Maintains and forms alliances with recognized experts and with decision makers.

 

REQUIREMENTS:

  • Minimum 3 years of relevant IT experience, preferably with Telco experience

  • Java, Oracle PL/SQL and Unix Shell Scripting expertise

  • Knowledge of NetCracker OSS applications, Amdocs CES (Especially OMS and its interfacing modules) applications will be advantageous

 

 

Please contact Ranelle Liew at +65 6435 5389 or RanelleL@charterhouse.com.sg for a confidential discussion

EA License no: 16S8066 | Reg no.: R1874529

 

Only successful candidates will be notified.

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