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Banking & Financial Services

VP, Group End User Services (Banking)

Job details

Location: Singapore
Job Type: Permanent
Discipline:
Reference: BF/WYS/VPGEUSB/06092022C
Posted: 21 days ago
Consultant: Wong Yu Shan
Consultant Email: email Wong
Consultant Phone: +65 6950 0365

Job description

We are working with a leading bank in Asia with global network. As part of their continued growth, Charterhouse has been engaged to drive the search for someone senior to lead the bank End User Services.

RESPONSIBILITIES:

Reporting to the Head of End User Services, you will partner closely with various stakeholders on business requirements for end-user services.

You will be responsible for the design and implementation of new solutions or enhancements to enhance the digital workspace for the bank.

You will also be responsible for analysing end-user services conditions and recommending alternative technologies to improve service quality with high level of performance.

As the team lead, you will be responsible for leading a regional team across APAC region.

REQUIREMENTS:

To qualify, individuals must possess:

  • Bachelor’s Degree or Master’s degree

  • 10 - 15 years of relevant experience

  • MUST HAVE:

(a) Experienced in managing end user computing (Desktop Imaging (Windows & Mac), Microsoft 365, Video/voice conferencing, Telephony, MDM/Intune, SCCM, Application packing,
Windows GPOs)

(b) Experienced in managing desktop support team

(c) Experienced in managing / developing next generation digital workspace

  • Excellent communication and stakeholder management skills

Interested applicants, please contact Wong Yu Shan at YushanW@charterhouse.com.sg or +65 6950 0365 for a confidential discussion.

EA License no.: 16S8066 I Reg no.: R1980894

Only successful candidates will be notified.

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Image 2022 02 26 T04 56 26