VP / SVP CRM Technical Lead (Dynamic 365)

Job description

​We are working with a leading bank in Asia with Global Network. As part of their continued growth, Charterhouse has been engaged to drive the search for a SVP CRM Technical Lead to join their Singapore Team.

RESPONSIBILITIES:

• Lead and manage a technical team with a focus on delivering banking systems and solutions.

• Implement Dynamics CRM application instances; analyze the impact on current/new system, research problems and design and implement optimal solutions. Maintain an awareness of the latest technological trends and developments in order to introduce new processes and products to make things better for the users.

• Collaborate with enterprise and solution architects to ensure application solution delivered comply with established enterprise application, security and control standards, design principles and guidelines.

• Partner with solution and enterprise architects to deliver technical innovations in support of emerging business needs and progressing these ideas from concepts to working solutions.

• Follow all the Change Management and Engineering Review processes. Ensure changes are completed according to the project and/or release schedule.

• Develop and maintain documentation which will include but is not limited to SOPs and System Architecture Guides and Diagrams adhering to organizational templates, policies, and standards.

• Ensure that the systems built conform to the requirements, principles and models that support the solution architecture overall roadmap.

• Communicate effectively with vendors and internal teams on technical delivery and system maintenance.

• Enforce technical quality in all aspects of project delivery!

• To lead, mentor and provide technical decisions to develop internal technical team to improve productivity and enhance job satisfaction.

REQUIREMENTS:

Experience:

• At least 10 years of experience in technical delivery and/or technology implementation

• Experience in supporting implementing large scale, highly available applications or large project implementation using Microsoft Dynamics CRM

• Strong experience with Dynamics 365 Customization and Configuration

• Experience with Waterfall/Agile best practices and methods such as Scrum, Continuous Integration, Test Driven Development

• Good interpersonal and communication skills, both verbal and written.

• Solid experience in solutioning and system design

• Experience in designing and implementing integration with MQ, microservices and high volume batch processing

• Strong experience in unit testing concepts and implementation for .Net development and Microsoft Dynamics CRM customized components

• Solid experience in object oriented design techniques, UML and object modeling

• Experience with a variety of source control and development tools

• Experience with DevSecOps concepts, practice and tools

Please contact Frayzer Lou at +65 6950 0370 or FrayzerL@charterhouse.com.sg for a confidential discussion.

EA License no: 16S8066 | Reg no.: R1878287

Only successful candidates will be notified.