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Banking & Financial Services

IT Application Product Support Associate (Risk & P & L) – Global Banking

Job details

Location: Singapore
Job Type: Permanent
Discipline:
Reference: BF/DE/ITAPSARPLGB/09092022C
Posted: 18 days ago
Consultant: Devin Eng
Consultant Email: email Devin
Consultant Phone: 6950 0356

Job description

​The successful candidate will be joining a global support team that supports various Risk and P&L systems used globally. The team plays a key role, liaising between the business, IT development and other support and technical teams.

RESPONSIBILITIES:

  • Assist troubleshoot and resolving incidents and problems on supported application.

  • Monitor and maintain system health and performance.

  • Develop, maintain and support Disaster Recovery plans on the weekend (bi-annual exercise).

  • Participate in improving our monitoring and alerting tools for the support team to be more proactive on incident resolution and prevention.

REQUIREMENTS:

  • Strong verbal and written skills,

  • Excellent multitasking skills.

  • Willingness to consistently learn.

  • Able to work efficiently, unsupervised or remotely

  • Some exposure to financial sector

  • Basic understanding of Risk and P&L terms

  • ITIL basic knowledge or understanding between incident tickets and problem tickets.

  • Knowledge in python

Please contact Devin Eng at +65 6950 0356 or DevinE@charterhouse.com.sg for a confidential discussion.

EA License no: 16S8066 | Reg no.: R1980261

Only successful candidates will be notified.

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Image 2022 02 26 T04 56 26