Job details
| Location: | |
| Job Type: | Permanent |
| Discipline: | |
| Reference: | IT/YT/SDOM/060618C |
| Posted: | almost 6 years ago |
| Consultant: | Yvonne Tang |
| Consultant Email: | email Yvonne |
| Consultant Phone: |
Job description
Responsibilities:
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Managing the collaboration with vendors and the budget of the service
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Setting the priorities and alignment of the service with the client's day-to-day business requirements
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Providing focus and accountability for end-to-end service context
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Reporting on the escalations to the client (and reasons for such escalations) in respect of issues with other vendors
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Allocating actions to remedy any service failure or prevent re-occurrence of any service failures
Skills and Qualifications:
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Minimum of a Bachelor’s degree or equivalent
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10+ years of experience in Services Management is a must
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Certification in ITIL Services Management will be an advantage
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Working understanding of software development and maintenance lifecycle
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Knowledge on Pega and Healthcare IT will be preferred
EA License no: 16S8066 | Registration no: R1110355
Only successful candidates will be notified.