Banking & Financial Services

SVP, Regional Project Manager (User Journey Experience), Retail Banking

Job details

Location: Singapore
Job Type: Permanent
Reference: BF/WYS/SVPRPMUJERB/22082022C
Posted: about 1 month ago
Consultant: Wong Yu Shan
Consultant Email: email Wong
Consultant Phone:

Job description

We are working with a leading bank in Asia with global network. As part of their continued growth, Charterhouse has been exclusively engaged to drive the search for someone senior to lead their Retail Banking business program.


As the project manager lead, you are responsible for creating end-to-end user journey (e.g a single platform to house information) and business processes for the bank.

You will partner with key stakeholders to structure the build of the project that kickstarted last year covering the entire project lifecycle from requirements gathering high level solution creation and implementation.

As the Regional project Lead, you are also responsible in updating the business care to update on key deliverables from investment proposal to user adoption plan.


  • To qualify, individuals must possess:

  • Bachelor’s Degree or Master’s degree

  • At least 8-10 years of relevant experience


(a) Strong domain knowledge in Retail banking

(b) Experienced in user journey experience/lead management process

(c) Experienced in project management, agile approach

  • Excellent communication and stakeholder management skills

Interested applicants, please contact Shan at or +65 6950 0365 for a confidential discussion

EA License no.: 16S8066 I Reg no.: R1980894

Only successful candidates will be notified.

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Image 2022 02 26 T04 56 26