Job details
Location: | Singapore |
Job Type: | Permanent |
Discipline: | |
Reference: | BF/DE/VPBADCDB/31082022C |
Posted: | over 1 year ago |
Consultant: | Devin Eng |
Consultant Email: | email Devin |
Consultant Phone: | 6950 0356 |
Job description
RESPONSIBILITIES:
Requirements analysis and elicitation
Support product owners to ensure features and stories to be delivered are well defined and structured
Support product owners to collaborate with stakeholders to define target operating model for key processes
Lead analysis tasks which contribute to increment and delivery of working software
Contribute to analysis, development, build and testing of working software
Analyse and document the "to be" business and operations processes based on the agreed requirements and/or function points, perform impact assessment
Analyse and define detailed functional specifications and non-functional requirements based on business requirements
Team Collaboration
Transition functional and non-functional requirements to system analysts, and ensure a clear and complete understanding of the requirements
Facilitate "Train the Trainer" for end-users on application enhancements
Maintain up-to-date knowledge base related to application features and processes (subject matter expertise)
Work with colleagues from other teams to communicate and accept dependencies
Participate enthusiastically and effectively in agile ceremonies
Commit to increasing other team members’ analysis skills and experiences
Testing and Scope Management
Work with Test Manager to translate business requirements into test scenarios
Clarify test findings escalated by Test Manager and classify the findings accordingly (either as a defect or change request)
Perform impact assessment and estimation for project Change Request
Monitor and manage risks /issues related to requirements and scope creep
Write business functional release notes and contribute to deployment plan
REQUIREMENTS:
Bachelor’s Degree in a technical or business discipline
Minimum 7 years of experience in retail/digital banking
At least 7 years of experience working as business/technical analyst
Have domain expertise supporting retail bank business requirement for retail banking products (deposit and unsecured lending)
Strong working experience in digital banking is preferred, whether for engagement with retail customers/end-users or partners
Strong working knowledge of one of the following:
chatbot, AI, NLP/NLU, ML algorithms is preferred
digital authentication (e.g. biometric fingerprint, face recognition, motion liveness) and government/national digital ID is preferred
customer experience and engagement, or data analytic and customer behavior/insight, or digital marketing
Experience in Agile/Scrum environment and framework, e.g. sprint planning, sprint review, backlog grooming, etc
Exposure to Lean/Six Sigma or process re-engineering
Familiar with change management processes and project management fundamentals
Exposure to back office operations and omni-channel services is an advantage
Experience in scoping and evaluation – Defining overall
Understanding of technology and operational processes across functions in the bank
High level of technical skill in use of business analysis techniques, methodologies and artefacts to support agile software development
Knowledge and experience of toolkits like JIRA, Confluence
Please contact Devin Eng at +65 6950 0356 or DevinE@charterhouse.com.sg for a confidential discussion.
EA License no: 16S8066 | Reg no.: R1980261
Only successful candidates will be notified.