SVP, Project Manager, Digital Banking (Head of Digital Channels)

Job description

​Job Description

Stakeholder Management

• Manage project stakeholders, e.g., escalation, expectation, conflict, scope changes

• Manage relationships with stakeholders and ensure teams work in a collaborative environment

• Manage stakeholders expectations through governance processes

• Deliver appropriate and effective executive level communication

• Understand interdependencies between technology, operations and business needs

• Provide status reporting regarding milestones, deliverable, dependencies, communicating across leadership and business stakeholders

Project Management and Governance

• Manage a portfolio of complex initiatives that impact one or multiple lines of business

• Manage all aspects of project and program engagement from planning, external vendor engagement, resources planning and budget, change management, risks and issues

• Prepare overall implementation plan taking inputs from all stakeholders including technology, business, operations, regulators, etc., and co-ordinate execution by respective owners

• Ensure that projects are proceeding according to scope, schedule, budget and quality standards

• Manage the day-to-day project activities, including chairing project management working committee meetings and facilitating steering committee meetings

• Monitor, track and control outcomes to resolve issues, conflicts, dependencies and critical path deliverables

Qualifications

Job Requirements

• 10+ years of experience in IT Project Management

• Experience in Agile/Scrum environment and framework, e.g. sprint planning, sprint review, backlog grooming, etc

• Minimum 8-10 years of retail/digital banking experience, and exposure to banking systems, products, operations, processes

• Project Management Professional (PMP) / PRINCE II Certification is preferred

• Exposure to Lean/Six Sigma or process re-engineering

• Familiar with change management processes and project management fundamentals

• Executive level communication skills with excellent written and verbal communication

• Experience in full end-to-end project management in a lead role

• Understanding of technology and operational processes across functions in the bank

• Technical domain expertise is an advantage, but at minimum is tech-savvy

• Experience in project(s)/programme management supporting retail bank business requirement for retail banking products (deposit and unsecured lending)

• Exposure to digital banking projects is preferred

• Experience with Agile/Scrum framework is preferred

Please contact Devin Eng at DevinE@charterhouse.com.sg for a confidential discussion.

EA License no: 16S8066 | Reg no.: R1980261

Only successful candidates will be notified.