SVP, Project Manager, Digital Banking (Head of Digital Channels)

Job details

Location: Singapore
Job Type: Permanent
Reference: BF/DE/SVPPMDBHDC/02112023C
Posted: 8 months ago
Consultant: Devin Eng
Consultant Email: email Devin
Consultant Phone: 6950 0356

Job description

​Job Description

Stakeholder Management

  • Manage project stakeholders, e.g., escalation, expectation, conflict, scope changes

  • Manage relationships with stakeholders and ensure teams work in a collaborative environment

  • Manage stakeholders expectations through governance processes

  • Deliver appropriate and effective executive level communication

  • Understand interdependencies between technology, operations and business needs

  • Provide status reporting regarding milestones, deliverable, dependencies, communicating across leadership and business stakeholders

Project Management and Governance

  • Manage a portfolio of complex initiatives that impact one or multiple lines of business

  • Manage all aspects of project and program engagement from planning, external vendor engagement, resources planning and budget, change management, risks and issues

  • Prepare overall implementation plan taking inputs from all stakeholders including technology, business, operations, regulators, etc., and co-ordinate execution by respective owners

  • Ensure that projects are proceeding according to scope, schedule, budget and quality standards

  • Manage the day-to-day project activities, including chairing project management working committee meetings and facilitating steering committee meetings

  • Monitor, track and control outcomes to resolve issues, conflicts, dependencies and critical path deliverables


Job Requirements

  • 10+ years of experience in IT Project Management

  • Experience in Agile/Scrum environment and framework, e.g. sprint planning, sprint review, backlog grooming, etc

  • Minimum 8-10 years of retail/digital banking experience, and exposure to banking systems, products, operations, processes

  • Project Management Professional (PMP) / PRINCE II Certification is preferred

  • Exposure to Lean/Six Sigma or process re-engineering

  • Familiar with change management processes and project management fundamentals

  • Executive level communication skills with excellent written and verbal communication

  • Experience in full end-to-end project management in a lead role

  • Understanding of technology and operational processes across functions in the bank

  • Technical domain expertise is an advantage, but at minimum is tech-savvy

  • Experience in project(s)/programme management supporting retail bank business requirement for retail banking products (deposit and unsecured lending)

  • Exposure to digital banking projects is preferred

  • Experience with Agile/Scrum framework is preferred

Please contact Devin Eng at for a confidential discussion.

EA License no: 16S8066 | Reg no.: R1980261

Only successful candidates will be notified.

This job has expired!