Process Transformation Operations Lead

Job description

​We are looking for a seasoned Process Transformation Operations Lead to join our regional financial institution. This is a high-impact role ideal for individuals who thrive in dynamic, fast-paced environments and possess a strong background in operations, digital transformation, and process improvement. You will play a pivotal role in ensuring seamless day-to-day operations while driving strategic transformation initiatives across the organization.

RESPONSIBILITIES:

• Focus on continuous improvement and innovation efforts within the operations domain.

• Analyse current workflows to identify inefficiencies and bottlenecks. Redesign and implement optimized processes that drive productivity and reduce operational risk.

• Lead or support cross-functional projects aimed at enhancing securities platforms, operational infrastructure, and product offerings.

• Support the operations manager in building a high-performing, agile, and collaborative team environment.

REQUIREMENTS:

• Bachelor’s degree with 8–10 years of experience in transformation within the operations space, preferably within large enterprises or financial institutions.

• Proven success in implementing process improvement frameworks such as Lean Six Sigma or process reengineering background.

• Solid experience in the financial services sector, especially in areas such as trading, hedge fund, settlement, and custody.

• Familiarity with regulatory frameworks and standards applicable to regional financial institutions.

Please email your resume to Shereen Tan at ShereenT@charterhouse.com.sg for a confidential discussion.

EA License no: 16S8066 | Reg no.: R1107874

Only successful candidates will be notified.