We are working with a leading bank in Asia with Global Network. As part of their continued growth, Charterhouse has been engaged to drive the search for a AVP Datawarehouse & BI Support to join their Singapore Team.
Provide application support to various business users. Attend to business queries and business requests promptly. Follow through the business requests to a proper closure.
Work on timely resolution for reported incidents so as to meet service level targets. Incidents include failures & queries reported by business users and technical staff; event alerts automatically detected and reported by event monitoring tool.
Perform root cause analysis to identify permanent solution so as to prevent recurring incidents and to minimize the impact of incidents that cannot be prevented.
Ensure all incidents and problems are proactively managed – Prioritizing numerous issues of varying severity and escalate issues as appropriate to necessary teams and management.
Collaborate with the development team in identifying resolutions and transitioning of releases into production environment.
Participate in BCM activities or infrastructure related upgrade.
Responsible of capacity management. To monitor & analyse current performance and capacity data and forecast the capacity required by the applications ahead
Aside from day-to-day support duties, there will be requirements to undertake other responsibilities such as management reporting & other centrally driven project initiatives as needed.
Degree in computer science/engineering or related disciplines.
Individual must have working experience in ETL, Data warehouse and various business intelligence tools on Unix/Windows platforms.
Mandatory Technical skills : Informatica (Infra and data workflow tracing), BI Tools such as QLK, SAS, Power BI, Oracle, Unix/Linux, AS400, Control-M, Shell scripting
Knowledge of ITIL of similar framework will be advantage.
Experiences in Teradata, Big Data using Cloudera (CDH 5.8 or above), Hive, Impala, HDFS, YARN, Sqoop, Oozie, Hbase, kafka, Map Reduce/Spark are good advantageous.
Please contact Frayzer Lou at +65 6950 0370 or FrayzerL@charterhouse.com.sg for a confidential discussion.
EA License no: 16S8066 | Reg no.: R1878287
Only successful candidates will be notified.