Job details
| Job Type: | Permanent | 
| Discipline: | |
| Reference: | BF/YS/IOM/19042024C | 
| Posted: | over 1 year ago | 
| Consultant: | Yu Shan Wong | 
| Consultant Email: | email Yu | 
| Consultant Phone: | 
Job description
We are working with a Fintech to search for an IT Operation Manager to join their team.
Responsibilities:
- Oversee the day-to-day operations of the IT systems, ensuring high availability, performance, and security. 
- Implement and maintain ITIL best practices, including incident management, problem management, change management, and service level management. 
- Provide technical support and guidance to the development team, ensuring adherence to best practices, regulatory guidelines and security protocols. 
- Lead the resolution of IT incidents and problems, coordinating with internal teams and external vendors to minimize downtime and impact on business operations. 
- Monitor and report on IT service performance, identifying areas for improvement and implementing corrective actions. 
Requirements:
To qualify, individuals must possess:
- Bachelor’s in IT-related discipline 
- At least 8 years of IT experience 
- MUST HAVE: 
- Experienced in IT Operations Management 
- Experience in IT systems in the bank 
Interested applicants, please contact Shan at YushanW@charterhouse.com.sg or +65 6950 0365 for a confidential discussion.
EA License No: 16S8066
Registration No: R1980894
Only successful candidates will be notified.